D4 Toys Co., Ltd.
Visit the D4 online store to purchase toys, figures and action models.
■By Email
Send us your support request by email and you will be attended by our customer service representatives. If it is related to an order you have placed, please remember to include your order number in the email.
Email address: [email protected]
Note: A lot of email service providers and email client softwares have filters to block junk emails but a lot of times these filters also block legitimate emails like the ones we send you. If you do not receive our reply within 1 week, please send us another email telling us that you do not receive our reply. We will then try to answer your enquiry by other means.
■By Phone
You may also talk to our staff, please call: +852 2612 0860
Business hours: Monday to Friday, 9am-6pm & Saturday 9am-1pm (Hong Kong time GMT+8)
We are closed on Sundays and Hong Kong public holidays.
■By Online Enquiry Form (for general enquiries only)
IMPORTANT: The aforementioned email address and phone number, as well as the online enquiry form in this page are the only official ways to contact D4 Toys. We are NOT using communication apps such as Whatsapp, WeChat, QQ, etc.